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If not satisfied with the services this banking institution provides, please call New York State Department of Financial Services toll-free at (800) 342-3736 to file a complaint.

1Restrictions for account opening:

  • Must be a resident of New York State
  • May not have any other transaction account with Bank of Akron
  • Must use direct deposit, if it is available to the customer, for any recurring payments to the account (i.e., Social Security, pension, payroll)

2Debit transactions include: checks, over the counter withdrawals, ATM/POS withdrawals, ACH debits, outgoing wire transfers, account to account transfers and bill pay transactions.

3If account is in good standing for the first 90 days, Good Neighbor Overdraft may be offered.

4Ready Reserve Overdraft protection is based on credit worthiness and a credit application must be submitted and approved by the underwriter.