We Are Here For You
As a community bank, we have a responsibility to keep our communities and customers safe. If you are experiencing a financial hardship due to COVID-19 and would like to discuss ways Bank of Akron can assist with loan payments or fees, please contact us at 716-542-5401. We are here to help.
Like you, we've been watching the development of the coronavirus (COVID-19). As we follow this news together, we wanted to share updates on measures we are taking to ensure your safety and service.
Branch Lobbies Closing
As COVID-19 concerns continue to grow, Bank of Akron has closed our lobbies at all branch locations until further notice. The drive-up lanes at each office will remain open.
For your protection and ours, we may have to temporarily change our operating hours or close certain branches. Please check our locations and hours before you visit any of our drive-thru locations.
Loan officers and Universal Bankers are available by phone or will meet with customers on an "as-needed" basis for account services and loan appointments. We will establish one office at each location to use for meetings to limit the potential spread of COVID-19 to our associates and customers.
SBA Small Business Relief Programs
During these challenging times, Bank of Akron is here for you. If your business has been negatively impacted by COVID-19, we can aid in relief solutions and help you better understand the current government loan assistance programs.
Learn more here.
Bank From Anywhere, Anytime
As we continue to monitor the situation, we encourage you to enroll in internet banking and download our mobile app so you can continue to have access to your accounts, even if you can't make it into the bank.
With internet banking and our mobile app, you can:
- Check current balances and account history
- Transfer between accounts
- Make a loan payment
- Deposit a check using your mobile device
- Pay bills with online Bill Pay
- Turn your debit card on and off
- Pay a friend
Future Bank of Akron Updates
With the virus so close to home, we may shift the way we conduct daily business to protect our customers as well as our employees. As changes are made, we will notify customers in a timely fashion. We are regularly sanitizing surfaces and public areas. Our drive-through lanes and ATMs remain available as convenient options. We also have contingency plans in place to ensure uninterrupted bank operations.
For more than 100 years, we've seen our communities through a lot of challenges, and we plan to see our communities through COVID-19 as well. If you have questions, please do not hesitate to call our helpful Customer Support Center at 716-542-5401 or 1-877-542-5401.
Frequently Asked Questions from the FDIC
The Federal Deposit Insurance Corporation (or FDIC), assures customers their deposits with an FDIC-insured bank (like Bank of Akron) are protected up to $250,000. The Federal Reserve System has and will continue to meet the currency needs of banking customers throughout the COVID-19 crisis. Keep in mind, the safest place for your money is inside the bank. Banks will continue to ensure that customers have access to fund either directly or electronically.
Learn more about COVID-19 and ways to keep your home or workplace safe by visiting the Centers for Disease Control and Prevention website.