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Privacy Policy

Keeping customer information secure is a top priority for all of us at the Bank of Akron. We are providing you with this privacy notice to help you understand how we handle the personal information about you that we collect and may disclose. The provisions of this notice will apply to former customers as well as current customers unless we state otherwise.

While this policy is not required for business accounts, our commercial customersí information is very important to us. We also respect the privacy of our commercial customers, and take steps necessary to protect their information.

We do NOT sell your personal information to other companies for their independent marketing purposes.


OUR POLICIES AND PRACTICES TO PROTECT YOUR PERSONAL INFORMATION

We protect personal information we collect about you. We do this by maintaining security standards including physical, electronic, and procedural safeguards to prevent unauthorized access to customer information that meet or exceed applicable laws.

We have policies and procedures to limit employee access to information. Customer information is accessible only by employees authorized or having a legitimate business reason for such information. We educate our employees about the importance of confidentiality and customer privacy. We take appropriate disciplinary measures to enforce employee responsibilities regarding customer information.


WHY WE COLLECT INFORMATION

Bank of Akron collects information about you to:

  • Accurately identify you;
  • Protect and administer your records and accounts;
  • Help us design or improve our products and services;
  • Understand your financial needs;
  • Save you time when you apply for new products and services;
  • Offer you quality products and services; and
  • Comply with certain laws and regulations.

TYPES OF PERSONAL INFORMATION WE RECEIVE FROM YOU (COLLECT) AND DISCLOSE

  • Applications and other forms that you provide to us such as: your name, address, social security number, telephone number and financial information; and
  • Information about your transactions with us;
  • Information we receive from consumer reporting agencies, such as your credit bureau reports and other information relating to your creditworthiness; and
  • Information we receive about you from other sources, such as other third parties.
  • Information needed by our affiliated company, Akron Safe Deposit

We have established procedures so that the financial information we collect is accurate, current, and complete. Bank of Akron is committed to work with you to promptly correct any inaccurate information.

We may disclose all of the information we collect, as described above, to companies that perform marketing services on our behalf. 

We do NOT sell your personal information to other companies for their independent marketing purposes.

We also disclose information with nonaffiliated third parties as permitted by law. For example:

  • We provide information to outside companies to perform services on our behalf, such as bill payment, and check printing;
  • You request we provide the information;
  • The information is provided to complete a transaction initiated by you;
  • The information is required for legitimate bank use in accordance with applicable law and standard banking practices including credit reporting, credit verification, risk management or dispute resolution;
  • To prevent fraud or an unauthorized transaction; and
  • To comply with applicable law in connection with a legal proceeding or governmental investigation or examination, subpoenas or audits.

PROTECTING YOUR INFORMATION ONLINE

If you request information through our Bank of Akron Web Site, use online tools and calculators, apply online for products, subscribe to online services, complete an online form, or conduct transactions online (e.g. internet or wireless device), certain unaffiliated third parties with which we partner to deliver online services may retain the information you provide. To ensure your online banking and/or online application of products and services is secure, we use technology that encrypts, or scrambles information so it can transfer privately between you and Bank of Akron network. Additionally, your online banking information is securely linked to you through the use of a unique login I.D. and its associated password.


"COOKIES"

A "cookie" allows us to determine that a visit has occurred within our site, as well as which pages are viewed. A cookie is NOT used to identify you and will NOT collect personal information. You remain anonymous throughout your visit. Cookies are commonly used on web sites and do not harm your PC. You decide if and how your computer will accept a cookie by configuring your preferences or options in your browser.


CHILDREN ONLINE

Protecting the privacy of our children is essential. For that reason our "Web Site" is not structured to attract children under the age of 13. Bank of Akron does not knowingly solicit data from children online, nor do we market our online products and services to children.


HOW TO CONTACT US

If you have any questions regarding the Bank of Akronís Privacy Policy, please telephone us at (716) 542-5401 or send an e-mail at info@bankofakron.com. You may also write us, or stop by one of our offices and discuss your question with one of our staff.