Current Job Openings
Bank of Akron is looking for outgoing people to join our team. At Bank of Akron we do our best to serve our customers’ financial needs on a person-to-person basis. We like to say we’re small enough to know you, large enough to serve you. We feel confident you’ll feel right at home working with us. We have openings for the following positions:
CUSTOMER SERVICE REPRESENTATIVE
This is a critical role in our retail bank branches. The successful candidate must have a minimum of three years previous banking experience, must demonstrate a singular customer service outlook and be sales focused.
Responsibilities include performing a variety of duties to support the consumer services function of a branch office including:
Documentation and point-of-sale processing on all types of new accounts, e.g., loans, deposits, etc.
Demonstrating knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control.
Providing support to office customer service personnel engaged in establishing quantitative customer service and sales objectives on an annual basis as warranted, to be integrated with the office's annual marketing/sales plan.
Providing assistance to office customer service personnel involved in soliciting new business from present and prospective customers and maintaining ongoing business relationships with present customers in order to take advantage additional cross-selling opportunities.
We are looking for applicants who offer dynamic customer service skills, two years of cash handling experience, and excellent time management skills. Flexible work schedule and needs to be available for some Saturday hours.
We offer a competitive compensation package, to include: great salary, yearly bonus, medical insurance with generous company contributions, paid holidays, vacation/PTO, 401k, company-paid life insurance, and education assistance for you & tuition assistance for your dependents! Additionally, our organization respects and values a positive work/life balance.
Come be a part of a growing family!
Please submit your application along with cover letter, resume and salary requirements to: Barbara A. Wilis, Human Resources Manager, firstname.lastname@example.org